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Tel: (376) 766 2612 | 13 | 14    |    info@c21chapala.com

WHAT THE PEOPLE SAYS ABOUT US

Your feedback is important to us as it allows us to improve and offer you a better service every time. Below we present the opinion of some of our clients.

EDNA & MARSHALL

Todos en Century 21 AccessMex hicieron un estupendo trabajo encontrando nuestro hogar en Ajijic. Estábamos muy felices de haber tenido la oportunidad de conocer a todo el staff. Con mucho gusto dejamos el siguiente testimonio para su sitio web.

En enero de este año, Alix Wilson, vendedor de Century 21 AccessMex, nos ayudó a localizar una casa muy especial en Ajijic. Llevábamos buscando casas en esta zona por muchos años y simplemente no encontrábamos la casa correcta. Cuando conocimos a Alix en enero, le describimos el tipo de casa que estábamos buscando. Poco después de esto ella nos encontró la casa que se ajustaba a nuestras necesidades. Estábamos tan emocionados por haber encontrado nuestra casa perfecta que al día siguiente hicimos la oferta. En el proceso de la compra, todo el staff de Century 21 AccessMex nos ayudó mucho, además todos fueron muy amables y profesionales. Esta es la primera propiedad mexicana que compramos y el staff de Century 21 AccessMex nos ayudó en todos los pasos necesarios para llevar a cabo la compra sin complicaciones. A todas las personas que están buscando una propiedad en México y especialmente en el área del lago de Chapala, les recomendamos altamente a Century 21 AccessMex, especialmente a la asesora Alix Wilson.

Edna and Marshall

Michael Stone

To whom it may concern:

 

My name is Michael Stone and I have been dealing with Century 21 since I bought my first house in Mexico 4 years ago.

In that time I have sent funds from Canada where I am a citizen to their bank account to originally buy our property in Villa Nova, Ajijic.

And we hired them to manage our property also. As a result I regularly send monies by wire to their bank account, usually in multiplies of $5,000 worth of pesos a couple times a year.

For a number of years I have been sending to the account titled Chapala Trust and have had no problems. I have also shipped larger amounts to this account to pay for construction at our Ajijic home and yesterday sent $25,000 pesos to the same account which they pass on to an American friend who along with my wife and I are sending a very bright young Mexican to University.

I would like to add that Century 21 has been a great experience for us. They were very professional when we bought our home 4 years ago and have managed our property.

Very well since. We recently purchased another property in Mexico near Manzanillo.

And Century 21 initially helped us with a review of the offering and our offer as we trusted them to act in our best interests.

Chapala Trust account is definitely them as all my funds deposited there are to my account with C21 and are being used to pay my bills locally. I get monthly reports on expenditures and balances.

Cristina Rojas and her team are good honest people and we trust them as do a number of our friends who have also dealt with them

I am a 67 year old Canadian, retired consulting engineer.  I am independently wealthy and many years ago I worked as a detective in the British Police. Believe me I would know if there was anything fishy about this firm. They are completely professional and trustworthy.

I may be reached at home in Canada at 9058858589 or cell 4167093954 or by email at mikestone@cogeco.ca if you wish to contact me in person.

Good luck and I know you will be very happy and your funds will be safe dealing with Century 21 AccessMex.

 

Sincerely

Michael Stone

Erika C. Flores

Dear Cristina,
I wanted to convey my utmost appreciation and share with you the joy and gratitude I felt  after receiving the best world-class customer service I’ve ever received in my life from a very valuable member of your team, our real estate agent, and now friend, Elena Cabral.

Moving to Mexico’s Lake Chapala area had been a dream of mine for over 8 years and although I am Mexican, from the border town of Ciudad Juarez, I emigrated to the United States at a very young age and never came back or visited any other place in Mexico. A little over a year ago I started my journey and began contacting real estate agents about homes I liked from the chapalamls.net site; Elena Cabral was the only agent to not only contact me back but follow-up with me via email and even call me to let me know more details about the home I was interested in. I still remember the excitement of seeing her name on our caller ID, Elena Cabral Alice, Alice was the name of the home we were in love with… The phone was like a hot-potato in my hands, I was so excited that I missed the call…thank God she called right back! She was just calling to check on our trip and to let us know she would be available when we arrived.

After two long days of driving we arrived tired and overwhelmed with our three pets and everything we owned in a little trailer; Elena went out of her way and helped us find a place where we could stay with our pets and our trailer. She even showed us Casa Alice, even though it was after business hours and the very next day she took the day to show us other options and drove us around for several more days just to make sure we had found the perfect home for us.  Sure enough, we ended up falling in love with a different home and today after a month in our new home we know we couldn’t be happier.  This is my third home purchase and the experience has been the best thanks to my agent Elena.  Elena made our lives easier by giving us an outstanding experience that helped us throughout the entire process; she was very professional, patient, trustworthy, easy to do business with and it is evident that she loves her job. Century21 AccessMex is very fortunate to have such a talented and proficient real estate agent.

Sincerely yours,
Erika C. Flores

Myrna and Jim Gunn

Hi Alix

Following is the testimonial you requested. If you require it in a different format let me know and I will redo it.

I am sitting on the peaceful terraza of our beautiful new home, all made possible by Alix Wilson. Alix listened and fully understood our needs for a new home and found us exactly what fit the lifestyle for our family in Ajijic. Not only did Alix patiently educate us on the legalities, restrictions and ever changing regulations in buying and selling property in Mexico, she expertly guided us through the process eliminating much stress, anxiety and disappointment. We would be eager and proud to recommend Alix to all our family and friends as an extremely professional, caring realtor who strives to obtain positive results for her clients.

Thank you Alix for further enriching our lives here in Ajijic as we settle into our new home.

Regards

Myrna and Jim Gunn

Peggy Buckingham

Dear Alix here you go.

I was fortunate finding Century 21 Chapala one year ago. When seeking my new permanent residency relocating from the US.
Alix Wilson a Top Performing Agent made the process of purchasing 2 properties in Ajijic a breeze. “Everything Alix touches turns to Sold!”
It was a pleasure working with their impressive bilingual staff assisting in every detail of closing.
Century 21 is the #1 Real Estate “Dream Team” in the Chapala area. Offering years of professional experience with diligent customer service follow through from A to Z. Creating peace of mind while maintaining a high level of integrity.
Cheers!
Peggy Buckingham

Garry Musgrave

Rober Bichlbauer is the consummate professional. In a real estate market where there is little training, and no licensing or certification, this is not common. Robert is completely dedicated to meeting the needs of his clients, whether buying or selling a property – he did both for us. He worked tirelessly to sell our house in Ajijic… at times going above and beyond.

He held numerous open houses, ensured we were on the Realtor Caravans (following up with the realtors afterwards), tried several innovative marketing strategies, and insisted on being present whenever another realtor scheduled a viewing (to answer questions about the house to which they may not know the answer). His patience and perseverance in helping us find a new house were nothing short of extraordinary.

Thanks to his diligence we have now found the perfect house! We would be remiss if we didn’t also comment on his Agency, Century 21 AccessMex. Although not required down here, or common, Century 21 conducts their own extensive training programs for their realtors at their facilities in Guadalajara.

They also have a dedicated staff person who looks after the not inconsiderable paperwork involved in the transfer of the title of a house. Claudia Vazquez is an organised and highly competent individual. We would not have wanted to navigate these particular waters without someone as experienced as she. We’re especially thankful for how she greatly simplified the complicated transfer of funds from the sale of our house into three different currencies, all with highly competitive exchange rates. Thank you Robert and Century 21 for making both our house sale and our house purchase not only highly successful, but much less stressful than it might have been.
Yours very truly,
Garry Musgrave

 

CRHISTINE CLAYWOTTH

I wanted to thank you again for the wonderful services your company, Century 21, provided me when it came to both the property management of my home in La Floresta, as well as the sale of the house.

Because I had owned the house for over five years, I have had some experience with other property management firms and Real Estate Agencies, one of which listed my house for sale a few years ago. The experience I had with these agencies versus how your firm handled the rental and the sale of my house was, I’m happy to say, as different as night and day.

To begin with, your staff is exceptionally professional. The Rental’s Mannager worked extremely hard to keep my house maintained, no easy feat due to the large garden and pool. She also kept it rented on a regular basis. I never had to worry about my house in Mexico when I was back in the states because I knew it was well taken care of.

When I decided to sell the house, both you and Carlos Andrade Leal handled the sale from start to finish so skillfully that I knew I was in good hands and that again, I could relax-something I don’t always do easily! The only real problem that came up is that Carlos found a buyer for me so quickly, I wasn’t as prepared as I could have been to do my part, which was to come to Mexico to sign the documents. You even arranged for an attorney to ensure that everything on my end was done easily, legally and properly. Overall, my experience with Century21 was very positive. Thank you Cristina, and your staff, for making the sale of my home such a positive venture. I hope that you, Carlos and your staff feel free to use me as a reference for Century 21 anytime.

Sincerely,
Christine Claywotth

Joan

Dear Propertive Client,

You should feel confident to working with the team at Century21 AccessMex. Our experience of buying our home in Ajijic could not have gone more smoothly and Cristina Rojas, our Realtor, guided us every step of the way in the purchase process with graciousness and attention to every detail.

We met Cristina for the first time about six years before we decided to take the plunge and as we visited Ajijic during the winter over those interim years she was always available to update us, answer our questions about the market, and show us different houses from time to time. After we were under contract, she kept in contact with us in the United States by phone and mail and always promptly returned our calls.

Fell free to mail me at tucantalk@msn.com if you have any questions you might like to ask.

Regards
Joan

DON

The real estate market at Lakeside has been difficult for more than a year. Century21 AccessMex listed my father´s home and set out a plan to get it sold, at a good price.

Once that plan was implemented, the home took just a few months to close. This is my second real estate transaction with Century21 AccessMex.

Neither transaction could or would have been accomplished without Cristina´s professional assistance. It is obvious to me why te Century21 AccessMex staff is arguably the most successful realtors at Lakeside.

Thanks to all,
Don

MICHEL B.

I put my house up for sale at several agencies for 2 years, not getting the result I ask Century21 AccessMex to find a buyer.
My house was sold in 3 months. I want to thank all the staff of Century21 AccessMex and especially Juan Jose Gonzalez, who was able to help me sell my house.

Thank you all.

Michel. B

BOB & SHARON HOWE

We purchased a house in Ajijic Village with Juan Tenorio as our agent. We had previously bought and sold many houses in Canada. Juan’s level of service and professionalism was the best we have ever seen. He fought to get us the best price on the property and held our hands through the whole process from start to finish. Juan even had all the services in our new home switched over into our names upon closing. His aftercare was exemplary. We will not hesitate to recommend Juan Tenorio to all our friends and we will most certainly use his services and Century 21’s services again.

Muchas Gracias, Juan!!!!!

Bob & Sharon Howe

SHARON

To all prospective buyers and sellers,

My experience buying a property here in Mexico has gone smoothly from beginning to end. This is due in large part to the superb service I received from my agent in Century 21 AccessMex. He is not only an intelligent young man, but also very attentive to details. He listened carefully to my needs and preferences, then made sure everything was done on time and correctly. Besides taking care that all the utilities were transferred into my name at the close of escrow, he, along with the listing agent, even guided me on a trip to Tonala to buy some special Talavera plates for my new home. This goes far beyond what one could expect from a RE agent. Thanks to both of you.

The Century 21 office staff all work together in a pleasant, supportive atmosphere. I was also helped with choosing the most advantageous day for exchanging funds.

I have bought and sold many properties and lived in various countries. The laws and customs in each place are different and this can be a bit daunting. The Agent navigated through all the logistics and explained everything to me with great patience and professionalism. He established a level of trust that made me comfortable during the entire process. I would definitely recommend Century 21 to anyone looking to buy property here in the Lake Chapala Area.

Bravo! Muchas Gracias,

Sharon

DENISE & RENÉ WELTER

We met Elena Cabral two years ago when we bought our house in Riviera Alta, Ajijic. Having gone through similar processes on several past occasions in the US and Canada, our experience with Elena as our agent was extremely satisfying on the professional level as well as the graciousness and reliability which she consistently displayed in taking us through a tortuous process which must be a common experience of anyone buying property in Mexico. In our case it was not simply guiding us through the bureaucratic rollercoaster required to complete paperwork (as well as the complex process of transferring funds from Canada to Mexico) but above and beyond representing us at the Closing since we could not be present at the time. We would also like to take the opportunity to thank Elena’s colleagues (Cristina, Caludia) at Century 21 who contributed effectively to the overall experience.
In conclusion we will be more than happy to recommend Elena and Century21 to all concerned in the future.

Denise & René Welter

PAUL JAMPOLSKY

Dear Jose Orozco.

Well my house is now sold, and I want to thank you and your team at Century 21 for your excellence and solid professionalism.

As you may recall I interviewed six real estate companies and selected you, Jose, because I thought you would be the most aggressive in selling my house. My instincts were correct. I also appreciate that you introduced me to Christina, the owner of Century 21. She impressed me as knowledgeable and very experienced. You both came across with high integrity. I felt confident that my house was in good hands.

You moved forward decisively and assuredly to develop a marketing plan to sell the house. You gave me excellent suggestions as to how to make the house more presentable and salable. You told me how to price the house to make it move. All these suggestions proved to be very very valuable.

When the house was finally sold, I met the rest of your team, your fellow broker (the man with the bushy eyebrows and good sense of humor –Juan–) who found the buyer for the house.

I also met the very, very efficient and well organized Claudia, your operations manager, who skillfully negotiated the finiquito with our servants, and mastered all the intricacies of Mexican law to comply with the regulations of selling the house.

Because of Claudia’s superb attention to details the closing process went smoothly and seamlessly.

I am a satisfied customer. I am very impressed with you and your colleagues at Century 21. You know the real estate business in Chapala/Ajiic quite well. You display the highest standards of integrity and professionalism.

You may always use my name as a reference. It was a pleasure doing business with you. Thanks, again, for selling my house.

Sincerely,

Paul Jampolsky

EDNA & MARSHALL

Everyone at Century 21 did a great job for us in buying our home in Ajijic. We were glad to have the opportunity to meet so many of the staff. We are happy to provide the following testimonial for your website.

In January this year Alix Wilson, Sales Associate, at Century 21 helped us locate a very special home in Ajijic. We had been looking at many houses in the neighborhoods in the Lake Chapala area over the past several years and just had not found the right house. When we met Alix in January and described the kind of house we were looking for she was able to show us the house that perfectly matched our needs very shortly after we met. We were so excited about the house and made an offer the next day. Throughout the purchase process all the Century 21 staff that we met were very friendly, helpful, knowledgeable and professional. This is the first Mexican property that we have purchased and the Century 21 staff helped us through all the steps needed to make the purchase with confidence. The entire process went smoothly with no complications. We can highly recommend Century 21 and especially Alix Wilson to anyone who is looking to purchase a Mexican property in the Lake Chapala area.

Edna and Marshall

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